A prepaid water meter allows you to purchase water credit before use. Your balance is loaded onto the meter, and your available credit reduces as water is consumed, helping you monitor and manage usage.
Answers to common questions
Use the approved vending channel provided for your property. Once payment is complete, follow the instructions supplied with your meter to load the credit. Contact our support team if a token or payment is not reflecting.
Yes. Our team can assess the property, recommend the correct metering solution and complete the installation. Send us an enquiry with your property details to arrange an assessment.
Timing depends on the site and the number of meters required. A straightforward single-meter installation can often be completed quickly after the assessment and approval of the quotation.
Check that the meter display is active and note any error message shown. Avoid tampering with the unit, then contact our support team with the property address, meter number and error details.
Yes. Prepaid and smart metering solutions make consumption visible, helping households, property managers and organisations identify unusual usage and plan their water spend.
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